FAQ

If you need to change or cancel your order, please contact us as soon as possible after placing your order. Once your order begins processing, we can no longer make changes or cancel it.

As long as the order is not shipped, you can cancel it anytime by contacting us via servicecenter@sportdepotshop.com

However, if your order has already been shipped you'll have to return the products yourself. In that case, please see our return policy for further details.

If you have created an account with us you can sign in to change your order details, including your address. Do this as soon as possible or contact us at servicecenter@sportdepotshop.com.

We are sorry for the inconvenience caused to you, please contact us via servicecenter@sportdepotshop.com and we will help you to solve the problem immediately.

Payments in invoice, Paypal, Credit Cards, Shopifypayment are
accepted.

Not for now, we ship mainly within Europe.

Your product will typically be ready for pick up within 3-5 business days of placing your order.

Your Ready for Pick Up email (print out or show on your phone)

You have 4-5 days from order placement to pick up your order with the option to extend your pickup window by another four days via text or email, if you need more time.

We will cancel orders that are not picked up within your pickup window (standard window is four days unless you choose to utilize the one-time extension via text or email). You will not be charged for the order.