Cancellations

In case of customer cancellation or changes to reservations, please notify SPORT DEPOT SHOP by email or telephone.

  • If a reservation is canceled 24-hours or more before the scheduled booking, the customer will a full refund.
  • If a reservation is canceled between 12 to 24 hours before the scheduled booking, the customer will a full refund.
  • If the reservation cannot be honored due to the merchant's problems, the customer will a full refund.
  • If a reservation is canceled less than 12 hours before the scheduled booking or if no one shows up for the scheduled booking, the customer will receive 90% of their money back.


WEATHER CANCELLATION POLICY

a) There is an electrical storm, with visible lightning nearby
b) There is a hurricane, tsunami, or other adverse weather advisory or warning active